Project overview
IntelliPlug: Multi-Tenant Hybrid RAG Support Platform
A production-grade, multi-tenant AI support platform that leverages hybrid Retrieval-Augmented Generation (RAG) to convert internal documentation into actionable customer support. The system delivers high-recall responses via integrated dense/sparse vector search, local reranking, and omnichannel social media connectivity.
A production-grade, multi-tenant AI support platform that leverages hybrid Retrieval-Augmented Generation (RAG) to convert internal documentation into actionable customer support. The system delivers high-recall responses via integrated dense/sparse vector search, local reranking, and omnichannel social media connectivity.
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